Effective Date: 29/01/2024

Last Updated: 09/02/2024

Welcome to Gen-V. By accessing and using our website, services, and products, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Terms

  • These Terms and Conditions govern your use of our website and services.

  • By using our platform, you confirm that you are at least 18 years old or have parental consent.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Orders

  • All products displayed on our website are subject to availability.

  • We strive to ensure product descriptions and images are accurate, but variations may occur.

  • Gen-V reserves the right to refuse or cancel any order due to errors, fraud suspicion, or stock unavailability.

3. Pricing and Payment

  • Prices listed on our website are in taka and are subject to change without notice.

  • We accept various payment methods, and all transactions are securely processed.

  • Discounts, promotions, and coupon codes are subject to specific terms and conditions.

4. Shipping and Delivery

  • We aim to process and ship orders within the estimated timeframe provided at checkout.

  • Shipping fees and delivery times may vary depending on your location.

  • Gen-V is not responsible for delays caused by shipping carriers or unforeseen circumstances.

5. Returns and Refunds

  • Customers may request a return or exchange within 24 hour of receiving their order.

  • Items must be in unused condition with original tags and packaging.

  • Refunds are processed based on the original payment method and may take 2-5 business days.

  • Custom-made or final sale items are non-returnable.

6. Intellectual Property

  • All content on our website, including logos, images, and text, is the property of Gen-V and protected by copyright laws.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

  • Gen-V is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid for the specific product.

8. Privacy Policy

  • By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Bangladesh.

  • Any disputes arising shall be resolved in the appropriate courts of Bangladesh.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Gen-V Clothing Brand
1421, Fatullah, Narayanganj, Dhaka, Bangladesh
support@genvofficial.com
+8801894699272

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.