Effective Date: 29/01/2024
Last Updated: 09/02/2024

At Gen-V, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details.

  • Account Information: Username, password, and purchase history.

  • Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our website.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze website performance.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders, including payments and shipping.

  • Communicate with you about your orders, promotions, and updates.

  • Personalize your shopping experience and improve our services.

  • Prevent fraudulent transactions and ensure website security.

  • Comply with legal obligations and enforce our policies.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping companies, and marketing agencies that help us run our business.

  • Legal Authorities: If required by law, to comply with legal obligations or respond to legal requests.

  • Business Transfers: In case of a merger, sale, or business reorganization, your data may be transferred to the new entity.

4. Data Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You may request access to or correction of your personal data.

  • Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link.

  • Delete Your Data: You can request the deletion of your personal information, subject to legal and business obligations.

  • Cookies Preferences: You can manage your cookie settings in your browser.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your information.

7. Children’s Privacy

Gen-V does not knowingly collect information from individuals under the age of 18. If we discover that we have unintentionally collected such data, we will take immediate steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Gen-V Clothing Brand
Address : 1421, Fatullah, Narayanganj, Dhaka, Bangladesh
Email : support@genvofficial.com
Phone : +8801894699272

By using our website or services, you agree to the terms of this Privacy Policy.